Shipping policy

Delivery

All orders are delivered free of charge to UK mainland addresses. We're currently unable to deliver to the Scottish Highlands and Islands, Northern Ireland, the Channel Islands, or outside the UK.

Dispatch times

Our Bluum standard wooden products (bin & recycling stores, bike storage, log stores, beehive style compost bins and planters) are handmade to order, so these can take longer to dispatch than our other products. Dispatch times for each product range are listed below, and are a guide under normal conditions. 

How your order arrives

Orders are sent by courier. Larger items are delivered to your doorstep or kerbside — the courier will not carry items into your home, garage or garden, so please make sure someone is available to help bring the item in if needed.

Dispatch and delivery times by product

Bluum Bin & Recycling Stores
Dispatch time: 2-4 weeks
Courier: Private courier network

Bluum Bike Storage
Dispatch time: 2-4 weeks
Courier: Private courier network

Bluum Log Stores
Dispatch time: 2-4 weeks
Courier: Private courier network

Bluum Compost Bins (beehive style)
Dispatch time: 1-2 weeks
Courier: Private courier network or ParcelForce

HOTBIN Composting Range
Dispatch time: Every Friday
Courier: DPD or pallet delivery for larger orders

MDPE Garden Planters
Dispatch time: 3-7 working days
Courier: Mainstream courier such as DX

Water Butts
Dispatch time: 3-7 working days
Courier: Mainstream courier such as DX

Dipping Tanks
Dispatch time: Approx. 3 weeks
Courier: Pallet delivery or personal delivery by the manufacturer 

Living Wall Planters
Dispatch time: 3-5 working days
Courier: ParcelForce, or pallet delivery for larger orders

Wildflower Seed Products
Dispatch time: 1 working day
Courier: Royal Mail

Tracking

Where possible, you'll receive a tracking link by email once your order has been dispatched.  Please note that this is sometimes not possible, when items are sent via a private courier or some pallet networks. 

Delays

Occasionally deliveries are delayed due to high demand or events outside our control. If your order is running late, contact us at hello@bluum.co.uk and we'll look into it for you.

Questions

If you have any questions about your delivery, get in touch at hello@bluum.co.uk.